FAQ

Yes. Counters can be manufactured to your specified dimensions and layout. Provide overall length, depth, height, and any required angles or curves in your inquiry.

Curved and non-rectangular shapes can be reviewed. Share drawings or sketches showing the required geometry, and we will confirm feasibility and provide a quotation.

Material colors and finishes can be selected to coordinate with your interior. Provide color references or samples, and we will recommend available options.

Accessible service sections can be incorporated. Specify required height, clearance, and any accessibility standards that apply to your project.

Solid surface, quartz, and natural stone are commonly used. Material selection depends on your aesthetic preferences, durability requirements, and budget.

Internal construction typically includes plywood or MDF substrate with reinforcement as needed. Specific construction details are confirmed during the design review.

Both matte and polished finishes are available for most materials. Finish options will be presented based on your selected material.

Small material samples can be arranged for review. Contact us with your material preferences, and we will coordinate sample availability.

Logos can be integrated through inlay, engraving, or applied graphics. Provide logo artwork and preferred placement, and we will recommend suitable methods.

LED lighting can be incorporated. Specify desired lighting zones, color temperature, and power requirements in your project details.

Cable management channels and grommets can be integrated. Indicate required cable routing paths and outlet locations in your specifications.

Openings and cutouts for equipment can be prepared. Provide equipment dimensions, mounting requirements, and placement locations.

Provide dimensions, material preferences, functional requirements, and delivery destination. Drawings or sketches help clarify complex layouts.

The quotation includes product cost, export packaging, and shipping to your specified port or address. Local duties, taxes, and installation are not included.

Shop drawings are prepared after order confirmation. They show dimensions, materials, finishes, and construction details for your review and approval.

Drawings can be revised during the approval stage. Production begins only after you confirm the final shop drawings.

Production lead time depends on project complexity and current production schedule. An estimated timeline will be provided with your quotation.

Production begins after deposit payment and your written approval of shop drawings.

Progress updates can be provided at key production milestones. Contact us to arrange update frequency for your project.

Urgent schedules can be reviewed based on current production capacity. Share your required delivery date, and we will confirm if it can be accommodated.

Inspection covers dimensions, material quality, fabrication accuracy, finish consistency, and packaging integrity before shipment.

Materials are reviewed for color, finish, and quality before fabrication begins to ensure they meet approved specifications.

Inspection photographs can be provided before packing. Request this service when placing your order.

If an issue is identified, it will be corrected before packing. You will be informed of any delays resulting from corrective work.

Products are wrapped in protective film, cushioned with foam or cardboard, and packed in wooden crates suitable for international shipping.

Large counters can be fabricated in sections for easier shipping and site assembly. Discuss modular requirements during the design stage.

International shipping can be arranged to your specified port or address. Provide delivery destination details for shipping coordination.

Document any damage with photographs immediately upon delivery and contact us. We will coordinate with the shipping carrier to address the issue.

Installation guidance and assembly instructions can be provided. On-site installation services depend on project location and scope.

Accurate site measurements and verified dimensions are required before production. Shop drawings are reviewed and approved to confirm fit.

Interface requirements can be coordinated during design. Provide specifications for electrical outlets, plumbing connections, or equipment mounting.

Post-delivery support is available for technical questions, assembly guidance, and coordination with your installation team.